Protect yourself from phishing. Phishing (pronounced: fishing) is an attack that attempts to steal your money, or your identity, by getting you to reveal personal information -- such as credit card numbers, bank information, or passwords -- on websites that pretend to be legitimate. Cybercriminals typically pretend to be reputable companies ...

The classic cold-call scam. The scammers call you and claim to be from the tech support team of Microsoft or another company. They offer to help solve your computer "problems".

Avoid and report Microsoft technical support scams. Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to ...

若要申请退款，需要登录用于购买的 Microsoft 帐户，并提供所购买内容的名称、订单编号以及需要退款的原因。. 可以联系 aka.ms/contactxboxsupport 以获取退款申请和其他支持。. 有关 Xbox 实物产品（如光盘游戏和控制器）和其他 Microsoft 产品的详细信息，请参阅 ...

Restart your computer. When you see the computer's manufacturer's logo, repeatedly press the F8 key. When you are prompted, use the arrow keys to highlight Safe Mode with Networking, and then press Enter. Tip: Safe Mode starts Windows with only the minimum number of drivers and services necessary for operation.

获取有关损坏或不可读代码的帮助. 如果无法读取数字代码的全部 25 个字符，则需要通过联系 aka.ms/contactxboxsupport 请求替换代码。. 联系支持人员时，请确保提供购买证明、序列号和损坏代码的图片。. 注意 请拍摄卡片正面和背面的图片，或拍摄打印代码的收据 ...

如何在 Windows 版 Xbox 应用中兑换代码. 按“开始”按钮 ，然后在“搜索”框中输入“Xbox”。. 从结果中选择 Xbox 应用以打开该应用。. 选择左上角的玩家图片，然后选择“设置”。. 在“兑换代码”下选择“兑换”。. 输入由 25 个字符组成的代码，选择 下一步 ...

Learn how to run Windows Update Troubleshooter to resolve errors downloading or installing Windows updates.

Xbox 家庭组让家长或监护人为其家庭中的每个人在 Xbox 网络上感受正常的游戏体验。. 这些家庭安全设置适用于成员登录到的任何 Xbox 主机或设备。. 成人帐户称为家庭组中的组织者。. 组织者可以管理其个人帐户并管理家庭组的成员。. 儿童和青少年帐户是组织者 ...

Fortunately, these scams are often easy to spot. Let's take a good look at the clues in this example that pretends to be a subscription confirmation to Norton LifeLock. 1. The sender address. The sender's email address is often the first clue that the message is a fake. In this example they haven't even tried to make it look real.